About us

Zipline is built for Aged Care, Hospital and Healthcare sites just like yours.

The Zipline team.

Our Story

Originally a Customer Experience platform, Zipline (or formally known as RateIt) was born in 2017 and focussed on enhancing retail experiences.

During 2020, we worked with our valued healthcare customers to build Zipline to help manage the unique  and complex compliance challenges. We saw the stress and challenges faced, the additional hours spent by staff to manage it, the fragmentation of the available solutions. We wanted to make this easier for teams to manage.

Now, Zipline exists to serve healthcare’s needs through frontline compliance, visitor management, and enhance patient and resident experiences.

Solving your frontline compliance challenges

Elderly relative with granddaughter image

Aged Care

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Hospitals & Healthcare

Frontline compliance is better with Zipline

"The Zipline team are extremely responsive, proactive, and efficient in resolving any issues that may have arisen during the roll-out of our devices. The team is highly committed and enthusiastic while remaining focused on meeting the specific requirements and needs of our business. The Zipline team value the importance of building and maintaining genuine relationships with their customers to ensure positive outcomes and success is achieved."

Wally Bourdelov

CEO, St Andrew's Toowoomba Hospital
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“We have been able to increase our contractor compliance from 15% to over 90%”

James Dune

CEO, Private hospital – 3 sites
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"I would have no trouble whatsoever in recommending Zipline. The product does everything that we want it to do. There is also a continued working relationship on both sides, which is something that I really value."

Janine Fyfe

Executive Manager, Christian Homes Tasmania
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"By implementing Zipline, we had complete contact tracing of all our visitors, contractors, volunteers and staff all in the click of a button. Staff that are more technologically challenged also found Zipline easy to use. Zipline has given us the ability to be agile and adapt to the changing regulations."

Kerryn Sakkers

Corporate Applications Support Specialist, Amana Living
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Thousands of facilities are compliant with Zipline

Book your free demo with our friendly team today.