About us
Zipline is built for Aged Care, Hospital and Healthcare sites just like yours.
Our Story
Originally a Customer Experience platform, Zipline (or formally known as RateIt) was born in 2017 and focussed on enhancing retail experiences.
During 2020, we worked with our valued healthcare customers to build Zipline to help manage the unique and complex compliance challenges. We saw the stress and challenges faced, the additional hours spent by staff to manage it, the fragmentation of the available solutions. We wanted to make this easier for teams to manage.
Now, Zipline exists to serve healthcare’s needs through frontline compliance, visitor management, and enhance patient and resident experiences.
Frontline compliance is better with Zipline
"Implementing Zipline not only improved the experience for our clients and staff but also provided an extra level of assurance in ensuring visitors read and respond to their obligations before coming on-site."
"Aside from automatic compliance, one of the things we love is the powerful reporting. We can see clear trends in visitations. This allows us to provide extra care and support for those who will benefit the most."
“We have been able to increase our contractor compliance from 15% to over 90%”
"The Zipline team are extremely responsive, proactive, and efficient in resolving any issues that may have arisen during the roll-out of our devices. The team is highly committed and enthusiastic while remaining focused on meeting the specific requirements and needs of our business. The Zipline team value the importance of building and maintaining genuine relationships with their customers to ensure positive outcomes and success is achieved."
Thousands of facilities are compliant with Zipline
Book your free demo with our friendly team today.
