About us

Zipline is built for Aged Care, Hospital and Healthcare sites just like yours.

The Zipline team.

Our Story

Originally a Customer Experience platform, Zipline (or formally known as RateIt) was born in 2017 and focussed on enhancing retail experiences.

During 2020, we worked with our valued healthcare customers to build Zipline to help manage the unique  and complex compliance challenges. We saw the stress and challenges faced, the additional hours spent by staff to manage it, the fragmentation of the available solutions. We wanted to make this easier for teams to manage.

Now, Zipline exists to serve healthcare’s needs through frontline compliance, visitor management, and enhance patient and resident experiences.

Solving your frontline compliance challenges

Elderly relative with granddaughter image

Aged Care

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Hospitals & Healthcare

Frontline compliance is better with Zipline

"I would have no trouble whatsoever in recommending Zipline. The product does everything that we want it to do. There is also a continued working relationship on both sides, which is something that I really value."

Janine Fyfe

Executive Manager, Christian Homes Tasmania
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“We have been able to increase our contractor compliance from 15% to over 90%”

James Dune

CEO, Private hospital – 3 sites
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"By implementing Zipline, we had complete contact tracing of all our visitors, contractors, volunteers and staff all in the click of a button. Staff that are more technologically challenged also found Zipline easy to use. Zipline has given us the ability to be agile and adapt to the changing regulations."

Kerryn Sakkers

Corporate Applications Support Specialist, Amana Living
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"Implementing Zipline not only improved the experience for our clients and staff but also provided an extra level of assurance in ensuring visitors read and respond to their obligations before coming on-site."

Jennifer Lawrence

CEO, Brightwater
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Thousands of facilities are compliant with Zipline

Book your free demo with our friendly team today.